Call Wafers™ AI
Make your customers happy!
Hear it in action.
Vanilla simplifies voice experiences with custom pathways, automated 24/7 calls, and personalised AI agents. Clone voices, add languages, and let Vanilla perform like your top employee on every call.
Enterprise
How it works?
Explore Our Cutting-Edge Features.Human-like AI voices that speak any language and handle calls 24/7. Customise personalities, map conversations, and automate effortlessly.
Natural, human-like conversations
Handle calls anytime, anywhere
Speak any language effortlessly
Tailor personalities & call flows
Custom Guardrails
Keep calls on-brand, accurate, and within set boundaries with ease.
Define Pathways
Integrate Vanilla within your systems, map conversations, and define AI decisions.
Custom Data Extraction
Extract conversations tailored to your specific needs.
Custom Responses
Set triggers and criteria to adapt AI responses and actions to your needs.
Why Choose Vanilla?
Book appointments. Update your CRM. Send texts. All in one seamless workflow—built for you.
Pathways are the engine of your business. We design and integrate custom workflows directly into your existing systems—whether it’s a scheduler, ERP, or CRM—so your agents don’t just talk; they take action. We map out the conversations, define key decisions for your AI, and handle the rest.
Cut Operational Costs
Reduce labor and overhead costs by up to $50k/agent annually with AI-powered efficiency, helping your business save more.
Maximise Operational Hours
Operate 24/7 with AI-driven calls, covering over 580 additional hours monthly and ensuring no missed customer interactions.
Lower Employee Turnover
Maintain consistent messaging
that echoes your unique brand
identity on every channel.
User-Friendly Interface
Be time effective, make quick changes and adapt strategy while managing everything from one place.
Hear it in action.
Vanilla simplifies voice experiences with custom pathways, automated 24/7 calls, and personalised AI agents. Clone voices, add languages, and let Vanilla perform like your top employee on every call.
Whether you are a small business or a global enterprise, Wafers™ is your trusted partner in navigating the AI revolution.
Alexandru Horhogea
CMO & Founder
Andrei Pirtac
CTO & Founder
Request Custom Demo
Enterprise-Grade Security.
Our comprehensive security framework ensures your data and communications remain protected with the highest industry standards.
Data In-House
Vanilla stores all Personally Identifiable Information (PII) securely in-house, ensuring complete privacy and control over your data.
SOC2 Type II
Vanilla meets SOC2 Type II compliance standards, showcasing our commitment to protecting your data with top-tier security measures, verified by third-party audits.
PCI DSS
Vanilla is PCI DSS compliant, providing secure solutions for handling payments over the phone while protecting sensitive cardholder data.
Robust Guardrails
Vanilla features built-in guardrails to secure your data and operations, protecting against risks and vulnerabilities with advanced safeguards.
Expert Implementation
Vanilla’s security experts ensure seamless integration of safeguards, delivering protection and compliance from day one.
HIPAA
Vanilla’s AI solutions are HIPAA compliant, ensuring secure handling of medical data for healthcare-related use cases.
Regular Pen Tests
Vanilla conducts regular penetration testing to simulate cyberattacks, proactively identifying and resolving vulnerabilities to protect your systems.
Constant Unit Tests
With constant unit testing, Vanilla detects and addresses potential security vulnerabilities in real-time, maintaining robust protection.
Enterprise Implementation.
Vanilla delivers scalable solutions, real-time analytics, and permanent uptime to ensure exceptional customer experiences every time.
Blog Exploration
Latest Insights
Wafers™ Blog
Insights and innovations in digital transformation.
Securing AI: Best Practices for Enterprise Implementation
By Alexandru Horhogea
<h2>Introduction</h2> <p>As AI systems become more integral to enterprise operations, ensurin...